Warranty Information
The Trips B Warranty
Every Trips B glove is handcrafted with premium leather and built to perform season after season. We stand behind our craftsmanship.
What's covered
- Defects in materials or workmanship, including stitching and hardware, for 1 year from delivery.
- Lacing: if a lace or web fails under normal play in your first year, email us with photos. We will send a replacement web and lace set and cover the shipping.
- Manufacturing errors on custom orders. If we built it different from what you designed, we make it right.
What's not covered
- Normal wear and tear, including natural leather aging and pocket softening.
- Damage from improper care (excessive moisture, heat exposure, non-approved conditioners).
- Alterations made by third parties, such as dyeing or added embroidery. Re-lacing with the replacement set we send you does not void your warranty.
How to file a claim
Email support@tripsbgloves.com with your order number, photos of the issue, and a short description. We respond within 5 business days.
Custom gloves are made to order. See our Refund Policy for return eligibility.